Welcome to Spot Seva - a One-Stop solution for all your Home Needs

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Welcome to SPOTSEVA - ONE STOP solution !

Welcome to Spot Seva - a One-Stop solution for all your Home Needs

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Terms and Conditions

ACCOUNT HOLDER

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in your account area of the website. SpotSeva reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you.


PRIVACY

Please review our Privacy Policy, which also governs your visit to www.spotseva.com, to understand our practices. The personal information / data provided to us by you during the course of usage of www.spotseva.com will be treated as strictly confidential and in accordance with the Privacy Policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.


ELECTRONIC COMMUNICATIONS

When you visit www.spotseva.com, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and/or your order placed on the website .


ELIGIBILITY

Services of the Site would be available in the geographies as per the business needs of SpotSeva. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.


TRADEMARKS & COPYRIGHT

All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Spotseva, its affiliates or its content suppliers and is protected by Indian copyright, authors' rights and database right laws. The compilation of all content on this website is the exclusive property of SpotSeva and its affiliates and is protected by laws of Indian copyright and database right laws. All software used on this website is the property of SpotSeva its affiliates or its software suppliers and is protected by Indian copyright and author' rights laws.

You may not systematically extract/ or re-utilise parts of the contents of the website without SpotSeva and / or its affiliates (as may be applicable) express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without SpotSeva and / or its affiliates (as may be applicable) express written consent. You may also not create and/ or publish your own database that features substantial (e.g.: prices and product listings) parts of this website without SpotSeva and / or its affiliates (as may be applicable) express written consent. SpotSeva trademarks and trade dress may not be used in connection with any product or service that is not SpotSeva, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits SpotSeva. All other trademarks not owned by SpotSeva that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by SpotSeva.


RETURN & REFUND

We have a robust Returns and Refund policy in line with our affiliates which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills.


REVIEWS, COMMENTS, COMMUNICATIONS AND OTHER CONTENT

Visitors may post reviews, comments and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam". You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. We reserve the right to remove or edit such content. If you believe that any content on or advertised for sale on any SpotSeva service contains a defamatory statement, or that your intellectual property rights are being infringed by an item or information on any SpotSeva, please notify us by completing and submitting the appropriate Notice Form and we will respond. If you post content or submit material, and unless we indicate otherwise, you grant:

  • SpotSeva a non-exclusive, royalty-free and fully sublicensable and transferable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
  • SpotSeva, its sublicensees and transferees the right to use the name that you submit in connection with such content, if they choose. No moral rights are assigned under this provision.

You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. To the extent permitted by law, you agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to SpotSeva including the execution of deeds and documents, at our request. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is posted (a) the content and material are accurate; and (b) use of the content and material you supply does not breach any applicable policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify SpotSeva for all claims brought by a third party against SpotSeva Marketplace arising out of or in connection with the content and material you supply except to the extent that any liability arises from our failure to properly remove the content when it is notified of the illegal nature of the content (Notice Form) arising out of or on the grounds of, or originating from the content that you have communicated to us.


PRICING

All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery not additional charges will be collected or refunded as the case may be at the time of the delivery of the order.


PRODUCT INFORMATION

Unless expressly indicated otherwise, Spotseva is not the manufacturer of the products sold on this website. While we work to ensure that product information on our website is correct, actual product packaging and materials may contain more and different information to that displayed on our website. Ingredients may also change. All information about the products on our website is provided for information purposes only. We recommend that you do not rely solely on the information presented on our website. Please always read labels, warnings and directions provided with the product before use. For healthcare products, in the event of any safety concerns or for any other information about a product, please carefully read the information provided with the product or contact the manufacturer. Content on this site is not intended to substitute for advice given by a medical practitioner, pharmacist or other licensed healthcare professional. Contact your healthcare provider immediately if you suspect that you have a medical problem. Information and statements about products are not intended to be used to diagnose, treat, cure or prevent any disease or health condition. SpotSeva no liability for inaccuracies or misstatements about products by manufacturers or other third parties. This does not affect your statutory rights.


WAIVER

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.


OUR CONTACT DETAILS

SPOTSEVA
AH Block no. 215, 2nd Street, Anna Nagar, Chennai 600040.
PHONE : 9600074393 EMAIL: customercare@firstreach.in